Program FAQs

Q: Will my insurance cover therapy?

A: Our services are billed as mental health visits, just like a session in an office. We are often covered by insurance, including Medicare and Tri-Care, but you should check with your insurance provider to be sure they cover mental health visits. (If you ask if they cover equine therapy, often the answer will be "no." Remember, we are offering mental health care; we just happen to meet at a barn and use an equine partner.)

Q: I, or my child, am currently receiving therapy. Can I receive services from HAHA as well?

You need to check with your insurance provider to determine if you can receive services from multiple providers. You should also speak with your current therapist to determine if our services align with your treatment plan. 

Q: It is hot/cold/rainy. Will we have sessions today?

A: Your therapist will contact you if sessions are canceled. We also post any cancellations on our Facebook page. Once our new office space is complete, we will be able to have sessions no matter how hot, cold, or rainy it is! Remember that you or your child should always come to the barn dressed for the weather.

Q: Do you offer tours? 

A: We are a therapy facility, so we do not offer tours while clients are in sessions. If you're interested in learning more about the program as a potential client, volunteer, or donor, please contact us and we'll schedule a time to meet with you. 

Q: Can I watch my child/friend during the session?

A: Please do not come into the barn or riding arenas while we are in session unless a therapist has asked you to do so. You are welcome to wait in your car or in the pavilion area, but our barn and arenas are private therapy spaces. 

Q: How is equine-facilitated psychotherapy (EFP) different from other equine therapy?

A: EFP is experiential psychotherapy that includes equines. Sessions are facilitated by licensed mental health professionals working with credentialed equine trainers to address a clients' mental and behavioral issues.  Therapeutic riding, equine-facilitated learning, and hippotherapy all focus more on skills in the saddle and do not address psychotherapy goals. Read more about different types of equine therapy

Q: My child has limited mobility; can we work with you?

A: HAHA is an equine-facilitated psychotherapy facility, so we are not insured or equipped to provide services to clients with limited mobility. However, we strongly believe in the power of horses to bring physical, mental, and emotional healing to all people. We suggest looking into other programs in the area that offer therapeutic riding or hippotherapy